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  • Sales Rank: #11631494 in Books
  • Published on: 2002-10-01
  • Binding: Spiral-bound
  • 226 pages

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Selasa, 29 Januari 2013

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Imagine struggling with anorexia for seven years and finding yourself in the hospital weighing 56 pounds at 20 years old. Your parents are planning your funeral, and you are given little chance to live.�
Fast-forward one year. You are now 221 pounds and obese.�
Safety in Numbers: From 56 to 221 Pounds, My Battle with Eating Disorders is Brittany Burgunder's raw and captivating memoir of her 10-year battle with three forms of severe eating disorders -- anorexia, binge eating, and bulimia. Taken from her extensive journals, she shares her uncensored and disturbing story of fear, sadness, chaos, disbelief, and darkness. In the end, though, her first-person account gives a message of hope and triumph.�
Safety in Numbers is a brutally honest and unique account highlighting a profound struggle at both ends of the weight spectrum with eating disorders. Brittany's battle shows that a happy and healthy life is possible no matter how hopeless the situation may seem. It provides a firsthand look into an unthinkable journey that will mesmerize, move, and inspire readers. Ultimately, it is a story of survival and strength -- no matter what the struggle.

  • Sales Rank: #203849 in eBooks
  • Published on: 2016-01-26
  • Released on: 2016-01-26
  • Format: Kindle eBook

Review
"It's a complicated, heartbreaking tale but also hopeful because she's on the road to recovery."�-Cosmopolitan�"Brittany is now healthy after surviving the debilitating disease and is on a mission to share her heart-wrenching story with the world."-New York Post�"Now, healthy, Brittany wants to share her journey in the hope of helping others."-Daily Mail
�"She soldiers on, and is attempting, through telling her story, to inspire others not to give up hope."-Marie Claire�"This woman is sharing her shocking battle with eating disorders. She went from 56 to 221 pounds in just a few months."�-Good Housekeeping�"She went from 56 lbs to 221 lbs. A glimpse into Brittany Burgunder's life is unlike anything you've ever seen."�-JumbleJoy�"This is scary. Brittany Burgunder has lived through anorexia, bulimia, binge eating, and exercise addiction. ... Luckily, Brittany is healthy now, and is sharing her story with others."-CBS Local Media

From the Back Cover
"At the lowest point in her struggle, Brittany was able to surrender, make illness her ally, and summon the courage to take the inner emotional journey that every healing experience requires."�-Dr. Habib Sadeghi, co-founder of the International College of Spiritual Nutrition; author
"Brittany fought through some of her darkest battles, yet is releasing such love and hope for others going through this world with scars of fear and doubt...."�-Jon Anderson, uncle and singer/songwriter

About the Author
Brittany Burgunder is a psychology student at Cal Poly and enjoys playing tennis and riding horses. She looks to inspire others to believe in and love themselves above all else.�Visit: brittanyburgunder.com

Most helpful customer reviews

13 of 13 people found the following review helpful.
So compelling, that it's difficult to put down
By DashaNab
After receiving "Safety in Numbers" one recent afternoon, I started reading it and couldn't put down the book until I finished it into the early morning hours of the following day!

The book is mainly made up of Brittany Burgunder's journals from when she struggled with anorexia, BED, and bulimia over the course of several years. These journals contain such real, raw emotion, showcasing thoughts of both hopefulness and hopelessness (sometimes within the same entry) that are often characteristic of eating disorders; losing the in-control, restrictive behaviors and identity of an anorexic; her time spent in treatment centers and fat camps; the dissociation of herself while struggling with binge eating; her desperate compensatory methods; her trying to find balance; the metaphorical "ED voice" (or dark side of oneself) that drove the anorexia, BED, AND the bulimia; and then, eventually showing her find the light at the end of the tunnel whenever her binge eating and compensatory behaviors extinguish, and she learns to find balance and acceptance within her boundaries with eating and with others, her weight struggles, and her life.

Burgunder's book provides a message of hope and reality, and also one that shows no matter how low you're been (on either side of the scale), no matter how much mental and physical pain you've experienced with eating disorders, no matter how long you've struggled, there is a light at the end of the tunnel. Some may struggle longer to find it, but if an eating disordered individual gives their all to getting out of the hell and continues pushing through, they will come out of it much stronger than what they could have ever imagined possibly being.

Burgunder writes as if she is decades above her age (around mid-twenties) in wisdom, making the book all the more inspiring and touching.

9 of 9 people found the following review helpful.
A powerful and moving 'must read'.
By Maria
This is one of the most powerful books I've ever read. I have read many eating disorder related books and memoirs throughout my own recovery process and I can honestly say that this book has been the most touching. It affected me the most. It was hard for me to read at times, especially when I was able to relate. Other times it was hard to read because it made me so sad, like I wanted to grab that girl and tell her "you are so beautiful, you are loved! You are worth more than a number". This story is gripping. It is raw and it's real. It is a book that you won't want to put down, especially because there is a happy ending! While reading this I was contemplating going back to treatment for my own eating disorder. Upon finishing the book I had made up my mind. The last chapter (in fact the whole book) spoke to me in so many ways. But in that last chapter, Brittany compares the recovery process to climbing up a mountain. The mountain is so high that by the halfway mark you just want to give up. You might stumble, and at that point you really just want to tumble down. However you can see the top of the mountain in the distance and you know that you can get to that point. So you stand up and you keep going. You trudge forward. The journey up that mountain might be slow, and surely it will be painful. There will be bumps in the road. After reading about that mountain I realized that I was stuck in the middle. I was stumbling more than I was climbing and it was only a matter of time before I would have given up. Two weeks after finishing this book I entered a day treatment program. I am still in treatment and I have made so much progress. I am now climbing my mountain. It hasn't been easy. It's the hardest thing I've ever done. It's been painful and it's been rocky. But I know, deep down, that if I keep going, I will get to the top. I know that within I have the strength to conquer this terrible disease. Brittany's story gave me so much hope. For anyone out there struggling, or for anyone who knows somebody who is struggling, please consider reading this book. It will make you cry, make you laugh at times, and it might make you angry. However, it will most definitely move you. It will leave an impression.
Brittany-you are so beautiful, inside and out. You are a treasure, you are loved! Thank you for sharing your story. ❤️

10 of 10 people found the following review helpful.
Truly amazing! My journey from anorexia to binge eating and ...
By Seuss
Truly amazing! My journey from anorexia to binge eating and periods of recovery in the middle mirrors Burgunder's journey and I gained so much insight into myself from reading her memoir. I look forward to her next memoir about the next stages in her journey . . ..

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Jumat, 25 Januari 2013

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  • Sales Rank: #2341990 in Books
  • Published on: 2004-09-20
  • Original language: English
  • Number of items: 1
  • Dimensions: 6.69" h x 1.02" w x 9.45" l, 1.72 pounds
  • Binding: Paperback
  • 398 pages

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Cisco CCNA by example is a two book valued exam study guide for the preparation of 100-101 ICND1, 200-101 ICND2 and 200-120 CCNA exams. This is a first ever step by step guide for people studying for CCNA exam and also for those looking for extra knowledge for CCNP studies. The objective of this book is to assist you to understand necessary details of all topics covered in CCNA exam. CCNA R&S will be a foundation for people as they progress through the other Cisco certifications like CCDA, CCNP, and CCDP etc. This book will help you pass the CCNA exam, by doing the following: i. Helps you discover and understand test topics ii. Provide enough explanations and information for better in-depth concepts iii. Provide scenarios for better understanding iv. Provide practice Questionnaire based for testing process Features • 2 Books for CCNA preparation • Ideal for self-paced students and professional • Expert explanation and practical labs of all commands, and technologies covered on the ICND1 and ICND2 exams • Scenario based problem solving essential for exam and for real world professional networks • Exams questions and answers preparation for success These two study guides help you master all the topics on the CCNA exams:

  • Sales Rank: #3990917 in Books
  • Published on: 2014-11-29
  • Original language: English
  • Number of items: 1
  • Dimensions: 9.69" h x 1.38" w x 7.44" l, 2.37 pounds
  • Binding: Paperback
  • 610 pages

About the Author
Irfan Basharat is a Cisco expert, IBM solution expert & dynamic infrastructure technical leader. He is a Juniper certified specialist and a successful ITIL and PMP practitioner. He is a distinguished speaker, trainer, consultant and author. Irfan has decade of experience working with Cisco, IBM, Microsoft and Vmware technologies. He has produced videos and blog related to Cisco trainings. He is an experienced networking engineer and a programmer. He runs a training company named “virtual Packet”. You can reach him through his email address: ibasharat@virtualpacket.net

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Rabu, 23 Januari 2013

[M883.Ebook] Get Free Ebook The Expedition of Humphry Clinker (Oxford World's Classics), by Tobias Smollett

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The Expedition of Humphry Clinker (Oxford World's Classics), by Tobias Smollett

William Thackeray called it "the most laughable story that has ever been written since the goodly art of novel-writing began." As a group of travellers visit places in England and Scotland, they provide through satire and wit a vivid and detailed picture of the contemporary social and political scene.

About the Series: For over 100 years Oxford World's Classics has made available the broadest spectrum of literature from around the globe. Each affordable volume reflects Oxford's commitment to scholarship, providing the most accurate text plus a wealth of other valuable features, including expert introductions by leading authorities, voluminous notes to clarify the text, up-to-date bibliographies for further study, and much more.

  • Sales Rank: #456530 in Books
  • Published on: 2009-04-15
  • Original language: English
  • Number of items: 1
  • Dimensions: 5.00" h x .90" w x 7.60" l, .60 pounds
  • Binding: Paperback
  • 400 pages

About the Author
Tobias George Smollett (c. 1721-1771) was a Scottish author.

Most helpful customer reviews

0 of 0 people found the following review helpful.
18th-century locker-room humor!
By HH
Knapp's annotated edition of "Humphry Clinker" is a labor of love, achieved with infinite care and impeccable scholarship, that will be welcome both by the specialist and the common reader. The map of the Bramble family's ramblings, a short but pithy introduction, and the chronology of Smollett's life and works enable the reader to launch into this epistolary novel with a maximum of relevant background information and a minimum of cumbersome, sterile erudition. Knapp's notes are numerous and precise, bearing witness to his intimate knowledge of the literary, historical, and sociological aspects of 18th-century life in Great Britain. As the vernacular of "Humphry Clinker" is very colloquial, readers will be mentally, and effusively, thanking Knapp for having been so thorough.

0 of 0 people found the following review helpful.
Five Stars
By Amazon Customer
Liked !

2 of 4 people found the following review helpful.
Humphrey clinker
By Natasha
I read it for a class and it was an excellent book :D very funny and bawdy. I would recommend!

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Rabu, 16 Januari 2013

[I188.Ebook] Get Free Ebook E-Z ECG Rhythm Interpretation, by Henry B. Geiter Jr. RN CCRN

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E-Z ECG Rhythm Interpretation, by Henry B. Geiter  Jr. RN  CCRN

Use analogies to make basic ECG concepts comprehensible and memorable for your students! The anatomy of the heart is like a house with rooms and doors. The intra-atrial and internodal pathways are like highways. Your students will absorb ECG interpretation like a sponge!This diverting, EZ-to-read approach, coupled with sound educational theory, encourages learning in students who are frustrated by the non-descriptive, formulaic writing found in most other textbooks. It's an alternative to the staid, jumpy approach found in other introductory ECG texts:

��•��Well written, and in a style that is lighthearted and entertaining

��•��A highly visual approach with illustrations and boxes that engage students

��•��Peppered with analogies that make learning fun

��•��"Building block" approach that progressively layers the content for students from simple to complex


This is the book your students will use to understand the basic concepts of ECG, develop their ability to identify rhythms (especially life-threatening ones), and learn the appropriate response to patients with life-threatening rhythms.



"I think the "Now You Know" section is crucial to summarizing what was
covered in the chapters...particularly if a person is short on time and
wants to get the
highlights. I also like the fill in the blanks at the end of each
chapter.
I think it's a good way to self assess...It reminds me a little of the
book I used to learn EKGs by Dubin, but I think this one is set up a
little better. It also explains
things more clearly." -- Lauren Staple, Student Reviewer

  • Sales Rank: #562879 in Books
  • Brand: Brand: F A Davis
  • Published on: 2007-12
  • Original language: English
  • Number of items: 1
  • Dimensions: 11.00" h x 1.00" w x 8.50" l, 2.76 pounds
  • Binding: Paperback
  • 384 pages
Features
  • Used Book in Good Condition

Most helpful customer reviews

3 of 3 people found the following review helpful.
Fantastic
By K. J. Finch
Great to finally find a text that provides the information in easy to understand terms. Love the analagies, they really help with understanding and retaining the knowledge.

2 of 2 people found the following review helpful.
Basically ECG's for Dummies
By Dandy
My Dental office where I work has this book. I just flipped some pages through it and loved how it walked you through it. But, what caught my attention was the very back of the book where it had dozens of rythmn's for you to interpret on your own. I cannot tell how how many times I have seen these rythmns on ACLS tests, tests for employment (I work Emergency Room too) and for continuing education through the Hospital's Education and Development.

I'm getting one to keep as a refresher and now that both daughters have graduated Nursing school this will make it easier for them. A very understandable book.

2 of 2 people found the following review helpful.
Great Book
By P. Farah
I have very much enjoyed this book. Easy to understand, very thorough. I would recommend it for keeping current and fresh on ECG and also to teach with.

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Minggu, 13 Januari 2013

[Z211.Ebook] Fee Download Advanced Aircraft Design: Conceptual Design, Technology and Optimization of Subsonic Civil Airplanes (Aerospace Series), by Egbert Torenbe

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Advanced Aircraft Design: Conceptual Design, Technology and Optimization of Subsonic Civil Airplanes (Aerospace Series), by Egbert Torenbe

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Advanced Aircraft Design: Conceptual Design, Technology and Optimization of Subsonic Civil Airplanes (Aerospace Series), by Egbert Torenbe

Although the overall appearance of modern airliners has not changed a lot since the introduction of jetliners in the 1950s, their safety, efficiency and environmental friendliness have improved considerably. Main contributors to this have been gas turbine engine technology, advanced materials, computational aerodynamics, advanced structural analysis and on-board systems. Since aircraft design became a highly multidisciplinary activity, the development of multidisciplinary optimization (MDO) has become a popular new discipline. Despite this, the application of MDO during the conceptual design phase is not yet widespread.

Advanced Aircraft Design: Conceptual Design, Analysis and Optimization of Subsonic Civil Airplanes presents a quasi-analytical optimization approach based on a concise set of sizing equations. Objectives are aerodynamic efficiency, mission fuel, empty weight and maximum takeoff weight. Independent design variables studied include design cruise altitude, wing area and span and thrust or power loading. Principal� features of integrated concepts such as the blended wing and body and highly non-planar wings are also covered.�

The quasi-analytical approach enables designers to compare the results of high-fidelity MDO optimization with lower-fidelity methods which need far less computational effort. Another advantage to this approach is that it can provide answers to “what if” questions rapidly and with little computational cost.

Key features:

  • Presents a new fundamental vision on conceptual airplane design optimization
  • Provides an overview of advanced technologies for propulsion and reducing aerodynamic drag
  • Offers insight into the derivation of design sensitivity information
  • Emphasizes design based on first principles
  • Considers pros and cons� of innovative configurations
  • Reconsiders optimum cruise performance at transonic Mach numbers

Advanced Aircraft Design: Conceptual Design, Analysis and Optimization of Subsonic Civil Airplanes advances understanding of the initial optimization of civil airplanes and is a must-have reference for aerospace engineering students, applied researchers, aircraft design engineers and analysts.

  • Sales Rank: #1358607 in eBooks
  • Published on: 2013-05-28
  • Released on: 2013-05-28
  • Format: Kindle eBook

Review

“Advanced Aircraft Design: Conceptual Design, Analysis and Optimization of Subsonic Civil Airplanes advances understanding of the initial optimization of civil airplanes and is a must-have reference for aerospace engineering students, applied researchers, aircraft design engineers and analysts.”� (Expofairs.com, 13 August 2013)

From the Back Cover

Although the overall appearance of modern airliners has not changed a lot since the introduction of jetliners in the 1950s, their safety, efficiency and environmental friendliness have improved considerably. Main contributors to this have been gas turbine engine technology, advanced materials, computational aerodynamics, advanced structural analysis and on-board systems. Since aircraft design became a highly multidisciplinary activity, the development of multidisciplinary optimization (MDO) has become a popular new discipline. Despite this, the application of MDO during the conceptual design phase is not yet widespread.

Advanced Aircraft Design: Conceptual Design, Analysis and Optimization of Subsonic Civil Airplanes presents a quasi-analytical optimization approach based on a concise set of sizing equations. Objectives are aerodynamic efficiency, mission fuel, empty weight and maximum takeoff weight. Independent design variables studied include design cruise altitude, wing area and span and thrust or power loading. Principal� features of integrated concepts such as the blended wing and body and highly non-planar wings are also covered.�

The quasi-analytical approach enables designers to compare the results of high-fidelity MDO optimization with lower-fidelity methods which need far less computational effort. Another advantage to this approach is that it can provide answers to “what if” questions rapidly and with little computational cost.

Key features:

  • Presents a new fundamental vision on conceptual airplane design optimization
  • Provides an overview of advanced technologies for propulsion and reducing aerodynamic drag
  • Offers insight into the derivation of design sensitivity information
  • Emphasizes design based on first principles
  • Considers pros and cons� of innovative configurations
  • Reconsiders optimum cruise performance at transonic Mach numbers

Advanced Aircraft Design: Conceptual Design, Analysis and Optimization of Subsonic Civil Airplanes advances understanding of the initial optimization of civil airplanes and is a must-have reference for aerospace engineering students, applied researchers, aircraft design engineers and analysts.

Most helpful customer reviews

2 of 2 people found the following review helpful.
Very readable overview of civil jet transport design, written at an advanced level
By floquet
This work summarises the author's approach to aircraft design and does a great job of covering topics of central to the process of preliminary design with a level of sophistication and integration that is not achieved in other available texts. This is more accessible, concise and up-to-date than than his earlier classic work on aircraft design, which has a great deal of detail but is too large for an overview to be readily obtained by advanced students. The current book is very good at explaining the motivation and interconnections of the various parts of the design process. Also it covers topics that are not dealt with in other texts, such as the potential impact of laminar flow technologies, unconventional layout options, and advanced turbofans. The book is written for graduate-student-llevel readership but could potentially be used as an adjunct to undergraduate teaching programmes.

1 of 1 people found the following review helpful.
Useful reference book for commercial aircraft designers
By Anthony P. Hays
This new book is a bit of a disappointment. One of Torenbeek's earlier books, "Synthesis of Subsonic Airplane Design", is an essential reference book for designers of transport-category subsonic aircraft (i.e., airliners). It was published in 1982, and some of the data needed to be updated. I had hoped that this new book would provide that update. Although the book does provide some new data, Torenbeek veers off into some rather esoteric areas of aircraft design and design optimization. The book itself is also structured in a rather disjointed manner. It contains a large bibliography, which is useful in itself, and it's still a useful reference book.

0 of 0 people found the following review helpful.
Another Masterpiece
By C. G. Torenbeek
I have all three books by the author for reference.Professor Torenbeek's books are quite well used through the aviation industry. Very readable.

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Rabu, 09 Januari 2013

[F189.Ebook] PDF Download Annual Editions: Global Issues, 31/e, by Robert Weiner

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The Annual Editions series is designed to provide convenient, inexpensive access to a wide range of current articles from some of the most respected magazines, newspapers, and journals published today. Annual Editions are updated on a regular basis through a continuous monitoring of over 300 periodical sources. The articles selected are authored by prominent scholars, researchers, and commentators writing for a general audience. Each Annual Editions volume has a number of features designed to make them especially valuable for classroom use: an annotated Table of Contents, a Topic Guide, an annotated listing of supporting websites, Learning Outcomes and a brief overview for each unit, and Critical Thinking questions at the end of each article. Go to the McGraw-Hill Create™ Annual Editions Article Collection at www.mcgrawhillcreate.com/annualeditions to browse the entire collection. Select individual Annual Editions articles to enhance your course, or access and select the entire Weiner: Annual Editions: Global Issues, 31/e ExpressBook for an easy, pre-built teaching resource by clicking here. An online Instructor’s Resource Guide with testing material is available for each Annual Editions volume. Using Annual Editions in the Classroom is also an excellent instructor resource. Visit the Create Central Online Learning Center at www.mhhe.com/createcentral for more details.

  • Sales Rank: #185524 in Books
  • Published on: 2015-02-27
  • Original language: English
  • Number of items: 1
  • Dimensions: 11.00" h x 8.50" w x .50" l, .0 pounds
  • Binding: Paperback
  • 240 pages

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Great book
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Great book for research on those essays

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Kamis, 03 Januari 2013

[H382.Ebook] Ebook Download Making SIAM Work: Adopting Service Integration And Management For Your Business (Premium Edition), by Sumit Kumar Jha, Rakesh Kumar

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Making SIAM Work: Adopting Service Integration And Management For Your Business (Premium Edition), by Sumit Kumar Jha, Rakesh Kumar

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Making SIAM Work: Adopting Service Integration And Management For Your Business (Premium Edition), by Sumit Kumar Jha, Rakesh Kumar

Today IT services are being provisioned through infrastructure that is located within the organizations premises or 3rd party premises. Many IT organizations are also adopting various cloud based delivery models as well. Businesses utilize the IT services for delivering the business services, as business enabler, for business communications, etc. Thus, their reliance on IT and newer technologies is increasing every day. With the advent of outsourcing the IT service delivery is itself dependent on service providers. A study suggests that on average every organization has outsourced to at least 3-5 IT service providers irrespective of the business domain. With multi-sourcing organizations tend to become a hotpot of the various practices from vendors. While at micro level the management lies with the vendors and they can do it well, the overall consolidation of services remains a challenge for the businesses. Since delivery of Services are fragmented in a multi-vendor environment with different service components being sourced from separate vendors, there are grey areas in context of ownership of overall service delivery. Multi-sourced environments rely heavily on the core management competency of the business to deliver seamless services. Also, every organization has certain tools & processes which are unique to them and so is true for the vendor organizations. Thus, complexity of integration of multiple tools, processes and people besides the overall governance in a multi-vendor environment present a perplexing view of services that easily gives up on efficiency and effectiveness. Service Integration And Management (SIAM) aims at strengthening this core and provides the directions to the suppliers and vendors to deliver defined outcomes. This drives effectiveness and efficiency of the services as expected by the business, but not as projected by the supplier. SIAM provides a structure to how the various suppliers interact and support each other. The dependencies between the services (by different vendors) are identified and SLA’s are designed to support the overarching services. The vendors get plugged into a structure (SIAM) that pushes suppliers to bring the best forward while appreciating the goods from other suppliers. Another challenge that organizations face is service and vendor consolidation during mergers & acquisitions or deconsolidation during demergers and spin-offs. Thus, questions that every CxO possibly have are: • How can all the above challenges be simplified? • How can the impact of vendor change on their organization be minimized? • How can the effect and impact of mergers & acquisitions or spin-offs on service and vendor consolidation neutralized? The answer is a highly flexible integration model which ensures that service management becomes a strategic asset for the organization. A scalable SIAM keeps its options open to accept or reject vendors based on their performance, while giving adequate level of feedback to improve. It brings an ease of plugging or de-plugging a vendor whenever the need be without impacting the business service delivery. Besides it also simplifies the process of service consolidation and deconsolidation at the business or strategic layer. This model is in line with the Service Management And Integration (SIAM). This book provides explanation about the concepts of SIAM using a mechanical fluid-pump analogy. It provides a model which would effectively and successfully make SIAM work for your business, providing a clear step-by-step solution for adopting and implementing SIAM. It highlights the prerequisites and outputs that would enable organizations to use SIAM in achieving desired outcomes. Making SIAM Work is the first ever practical book on SIAM. It is written for CxOs, Business Owners and Service Management professionals. Note: Premium edition is the edition of 'Making SIAM Work' in color.

  • Sales Rank: #4626339 in Books
  • Published on: 2015-11-11
  • Original language: English
  • Number of items: 1
  • Dimensions: 11.00" h x .43" w x 8.50" l, 1.32 pounds
  • Binding: Paperback
  • 182 pages

About the Author
Sumit is an IT strategy and transformation expert. He is a thought leader with extensive subject matter expertise in service management and process consulting. He has enabled his clients to define the strategic direction for service management in their organizations and refine their IT strategy roadmap. He has been instrumental in setting-up/managing Service Management practice/CoE for multiple organizations. He has conceptualized ITSM offerings and formulated go-to-market strategy for leading IT Services Companies. He has authored a book titled ‘Tackling Roadblocks During IT Implementation’ and an e-book titled ‘ITIL� & Cloud Computing’. He has authored several whitepapers and writes a blog – www.process-consultant.blogspot.com. Rakesh is a transition and transformation professional with wide experience in both technical and functional aspects of Service management. He has used his technical experience in building and delivering innovative and practical service management solutions for the customers. He has helped organizations in setting up niche service management processes, while ensuring enhanced value creation through ITSM processes and tools. He has also deployed and headed service management office for numerous customers globally.

Most helpful customer reviews

0 of 0 people found the following review helpful.
I have enjoyed reading this book
By Amazon Customer
I have enjoyed reading this book. Though initially I felt that the model suggested is complex but when I started relating the analogy to the way it can be deployed in my organization, everything started making a perfect sense. I will recommend this to the fellow professionals like me.

PROS:
1. One model fits all
2. Templates - very useful
3. Easy to follow the language
4. Practical aspects of SIAM

CONS:
1. Templates could have been elaborated with live examples
2. Some more practical case studies
3. For non-science background readers, the model may be a bit technical to follow

See all 1 customer reviews...

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Selasa, 01 Januari 2013

[Z636.Ebook] Get Free Ebook Winter of the World: Book Two of the Century Trilogy, by Ken Follett

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Winter of the World: Book Two of the Century Trilogy, by Ken Follett

"This book is truly epic. . . . The reader will probably wish there was a thousand more pages." —The Huffington Post

Picking up where Fall of Giants, the first novel in the extraordinary Century Trilogy, left off, Winter of the World follows its five interrelated families—American, German, Russian, English, and Welsh—through a time of enormous social, political, and economic turmoil, beginning with the rise of the Third Reich, through the great dramas of World War II, and into the beginning of the long Cold War.

Carla von Ulrich, born of German and English parents, finds her life engulfed by the Nazi tide until daring to commit a deed of great courage and heartbreak . . . . American brothers Woody and Chuck Dewar, each with a secret, take separate paths to momentous events, one in Washington, the other in the bloody jungles of the Pacific . . . . English student Lloyd Williams discovers in the crucible of the Spanish Civil War that he must fight Communism just as hard as Fascism . . . . Daisy Peshkov, a driven social climber, cares only for popularity and the fast set until war transforms her life, while her cousin Volodya carves out a position in Soviet intelligence that will affect not only this war but also the war to come.

  • Sales Rank: #6592 in Books
  • Published on: 2014-08-26
  • Released on: 2014-08-26
  • Original language: English
  • Number of items: 1
  • Dimensions: 6.75" h x 1.13" w x 4.13" l, 1.00 pounds
  • Binding: Mass Market Paperback
  • 928 pages

Review
Praise for Winter of the World

"Gripping . . . powerful." —The New York Times

"Some of the biggest-picture fiction being written today." —The Seattle Times

"A consistently compelling portrait of a world in crisis." —The Washington Post  

"Masterfully sweeping. . . . Political intrigue, amorous episodes, suspense, and drama. History comes to life." —The Louisville Courier-Journal

"[Follett] is so good at plotting a story, even one that takes on such a complex topic such as the World War II era. That's what makes Winter of the World so hard to put down. You want to know what happens next." —The Associated Press

"An entertaining historical soap opera." —Kirkus Reviews

"The man tells a story so well. . . . Follett can make things glow with some beautifully written episodes." —St. Louis Post-Dispatch

"Clips along at a brisk pace. . . [Follett] knows how to keep the pages turning and how to make the reader feel a kinship with the characters' struggles. . . . No matter the ultimate destination, readers can expect to savor the journey." —The Christian Science Monitor

About the Author
Ken Follett is one of the world’s best-loved authors, selling more than 160 million copies of his thirty books. Follett’s first bestseller was Eye of the Needle, a spy story set in the Second World War. 
 
In 1989 The Pillars of the Earth was published, and has since become the author's most successful novel. It reached number one on bestseller lists around the world and was an Oprah’s Book Club pick.
 
Its sequel, World Without End, proved equally popular, and the Kingsbridge series has sold 38 million copies worldwide. The third book, A Column of Fire, will be published by Viking in Fall 2017.
 
Follett lives in Hertfordshire, England, with his wife Barbara. Between them they have five children, six grandchildren, and three Labradors. 

Excerpt. © Reprinted by permission. All rights reserved.
Chapter One



1933



Carla knew her parents were about to have a row. The second she walked into the kitchen she felt the hostility, like the bone-deep cold of the wind that blew through the streets of Berlin before a February snowstorm. She almost turned and walked back out again.

It was unusual for them to fight. Mostly they were affectionate—too much so. Carla cringed when they kissed in front of other people. Her friends thought it was strange: their parents did not do that. She had said that to her mother, once. Mother had laughed in a pleased way and said: “The day after our wedding, your father and I were separated by the Great War.” She had been born English, though you could hardly tell. “I stayed in London while he came home to Germany and joined the army.” Carla had heard this story many times, but Mother never tired of telling it. “We thought the war would last three months, but I didn’t see him again for five years. All that time I longed to touch him. Now I never tire of it.”

Father was just as bad. “Your mother is the cleverest woman I ever met,” he had said here in the kitchen just a few days ago. “That’s why I married her. It had nothing to do with . . .” He had trailed off, and Mother and he had giggled conspiratorially, as if Carla at the age of eleven knew nothing about sex. It was so embarrassing.

But once in a while they had a quarrel. Carla knew the signs. And a new one was about to erupt.

They were sitting at opposite ends of the kitchen table. Father was somberly dressed in a dark gray suit, starched white shirt, and black satin tie. He looked dapper, as always, even though his hair was receding and his waistcoat bulged a little beneath the gold watch chain. His face was frozen in an expression of false calm. Carla knew that look. He wore it when one of the family had done something that angered him.

He held in his hand a copy of the weekly magazine for which Mother worked, The Democrat. She wrote a column of political and diplomatic gossip under the name of Lady Maud. Father began to read aloud. “‘ ‘Our new chancellor, Herr Adolf Hitler, made his debut in diplomatic society at President Hindenburg’s reception.’”

The president was the head of state, Carla knew. He was elected, but he stood above the squabbles of day-to-day politics, acting as referee. The chancellor was the premier. Although Hitler had been made chancellor, his Nazi Party did not have an overall majority in the Reichstag—the German parliament—so, for the present, the other parties could restrain Nazi excesses.

Father spoke with distaste, as if forced to mention something repellent, like sewage. “ ‘He looked uncomfortable in a formal tailcoat.’ ”

Carla’s mother sipped her coffee and looked out of the window to the street, as if interested in the people hurrying to work in scarves and gloves. She, too, was pretending to be calm, but Carla knew she was just waiting for her moment.

The maid, Ada, was standing at the counter in an apron, slicing cheese. She put a plate in front of Father, but he ignored it. “ ‘Herr Hitler was evidently charmed by Elisabeth Cerruti, the cultured wife of the Italian ambassador, in a rose-pink velvet gown trimmed with sable.’ ”

Mother always wrote about what people were wearing. She said it helped the reader picture them. She herself had fine clothes, but times were hard and she had not bought anything new for years. This morning she looked slim and elegant in a navy blue cashmere dress that was probably as old as Carla.

“ ‘Signora Cerruti, who is Jewish, is a passionate Fascist, and they talked for many minutes. Did she beg Hitler to stop whipping up hatred of Jews?’” Father put the magazine down on the table with a slap.

Here it comes, Carla thought.

“You realize that will infuriate the Nazis,” he said.

“I hope so,” Mother said coolly. “The day they’re pleased with what I write, I shall give it up.”

“They’re dangerous when riled.”

Mother’s eyes flashed anger. “Don’t you dare condescend to me, Walter. I know they’re dangerous—that’s why I oppose them.”

“I just don’t see the point of making them irate.”

“You attack them in the Reichstag.” Father was an elected parliamentary representative for the Social Democratic Party.

“I take part in a reasoned debate.”

This is typical, Carla thought. Father was logical, cautious, law-abiding. Mother had style and humor. He got his way by quiet persistence, she with charm and cheek. They would never agree.

Father added: “I don’t drive the Nazis mad with fury.”

“Perhaps that’s because you don’t do them much harm.”

Father was irritated by her quick wit. His voice became louder. “And you think you damage them with jokes?”

“I mock them.”

“And that’s your substitute for argument.”

“I believe we need both.”

Father became angrier. “But, Maud, don’t you see how you’re putting yourself and your family at risk?”

“On the contrary. The real danger is not to mock the Nazis. What would life be like for our children if Germany became a Fascist state?”

This kind of talk made Carla feel queasy. She could not bear to hear that the family was in danger. Life must go on as it always had. She wished she could sit in this kitchen for an eternity of mornings, with her parents at opposite ends of the pine table, Ada at the counter, and her brother, Erik, thumping around upstairs, late again. Why should anything change?

She had listened to political talk every breakfast-time of her life and she thought she understood what her parents did, and how they planned to make Germany a better place for everyone. But lately they had begun to talk in a different way. They seemed to think that a terrible danger loomed, but Carla could not quite imagine what it was.

Father said: “God knows I’m doing everything I can to hold back Hitler and his mob.”

“And so am I. But, when you do it, you believe you’re following a sensible course.” Mother’s face hardened in resentment. “And when I do it I’m accused of putting the family at risk.”

“And with good reason,” said Father. The row was only just getting started, but at that moment Erik came down, clattering like a horse on the stairs, and lurched into the kitchen with his school satchel swinging from his shoulder. He was thirteen, two years older than Carla, and there were unsightly black hairs sprouting from his upper lip. When they were small, Carla and Erik had played together all the time; but those days were over, and since he had grown so tall he had pretended to think she was stupid and childish. In fact she was smarter than he, and knew about a lot of things he did not understand, such as women’s monthly cycles.

“What was that last tune you were playing?” he said to Mother.

The piano often woke them in the morning. It was a Steinway grand—inherited, like the house itself, from Father’s parents. Mother played in the morning because, she said, she was too busy the rest of the day and too tired in the evening. This morning she had performed a Mozart sonata, then a jazz tune. “It’s called ‘Tiger Rag,’” she told Erik. “Do you want some cheese?”

“Jazz is decadent,” Erik said.

“Don’t be silly.”

Ada handed Erik a plate of cheese and sliced sausage, and he began to shovel it in. Carla thought his manners were dreadful.

Father looked severe. “Who’s been teaching you this nonsense, Erik?”

“Hermann Braun says that jazz isn’t music, just Negroes making a noise.” Hermann was Erik’s best friend; his father was a member of the Nazi Party.

“Hermann should try to play it.” Father looked at Mother, and his face softened. She smiled at him. He went on: “Your mother tried to teach me ragtime, many years ago, but I couldn’t master the rhythm.”

Mother laughed. “It was like trying to get a giraffe to roller-skate.”

The fight was over, Carla saw with relief. She began to feel better. She took some black bread and dipped it in milk.

But now Erik wanted an argument. “Negroes are an inferior race,” he said defiantly.

“I doubt that,” Father said patiently. “If a Negro boy were brought up in a nice house full of books and paintings, and sent to an expensive school with good teachers, he might turn out to be smarter than you.”

“That’s ridiculous!” Erik protested.

Mother put in: “Don’t call your father ridiculous, you foolish boy.” Her tone was mild: she had used up her anger on Father. Now she just sounded wearily disappointed. “You don’t know what you’re talking about, and neither does Hermann Braun.”

Erik said: “But the Aryan race must be superior—we rule the world!”

“Your Nazi friends don’t know any history,” Father said. “The Ancient Egyptians built the pyramids when Germans were living in caves. Arabs ruled the world in the Middle Ages—the Muslims were doing algebra when German princes could not write their own names. It’s nothing to do with race.”

Carla frowned and said: “What is it to do with, then?”

Father looked at her fondly. “That’s a very good question, and you’re a bright girl to ask it.” She glowed with pleasure at his praise. “Civilizations rise and fall—the Chinese, the Aztecs, the Romans—but no one really knows why.”

“Eat up, everyone, and put your coats on,” Mother said. “It’s getting late.”

Father pulled his watch out of his waistcoat pocket and looked at it with raised eyebrows. “It’s not late.”

“I’ve got to take Carla to the Francks’ house,” Mother said. “The girls’ school is closed for a day—something about repairing the furnace—so Carla’s going to spend today with Frieda.”

Frieda Franck was Carla’s best friend. Their mothers were best friends, too. In fact, when they were young, Frieda’s mother, Monika, had been in love with Father—a hilarious fact that Frieda’s grandmother had revealed one day after drinking too much Sekt.

Father said: “Why can’t Ada look after Carla?”

“Ada has an appointment with the doctor.”

“Ah.”

Carla expected Father to ask what was wrong with Ada, but he nodded as if he already knew, and put his watch away. Carla wanted to ask, but something told her she should not. She made a mental note to ask Mother later. Then she immediately forgot about it.

Father left first, wearing a long black overcoat. Then Erik put on his cap—perching it as far back on his head as it would go without falling off, as was the fashion among his friends—and followed Father out of the door.

Carla and her mother helped Ada clear the table. Carla loved Ada almost as much as she loved her mother. When Carla was little, Ada had taken care of her full-time, until she was old enough to go to school, for Mother had always worked. Ada was not married yet. She was twenty-nine and homely-looking, though she had a lovely kind smile. Last summer she had had a romance with a policeman, Paul Huber, but it had not lasted.

Carla and her mother stood in front of the mirror in the hall and put on their hats. Mother took her time. She chose a dark blue felt, with a round crown and a narrow brim, the type all the women were wearing, but she tilted hers at a different angle, making it look chic. As Carla put on her knitted wool cap, she wondered whether she would ever have Mother’s sense of style. Mother looked like a goddess of war, her long neck and chin and cheekbones carved out of white marble; beautiful, yes, but definitely not pretty. Carla had the same dark hair and green eyes, but looked more like a plump doll than a statue. Carla had once accidentally overheard her grandmother say to Mother: “Your ugly duckling will grow into a swan, you’ll see.” Carla was still waiting for it to happen.

When Mother was ready, they went out. Their home stood in a row of tall, gracious town houses in the Mitte district, the old center of the city, built for high-ranking ministers and army officers such as Carla’s grandfather, who had worked at the nearby government buildings.

Carla and her mother rode a tram along Unter den Linden, then took the S train from Friedrich Strasse to the Zoo Station. The Francks lived in the southwestern suburb of Schöneberg.

Carla was hoping to see Frieda’s brother Werner, who was fourteen. She liked him. Sometimes Carla and Frieda imagined they each married the other’s brother, and were next-door neighbors, and their children were best friends. It was just a game to Frieda, but Carla was secretly serious. Werner was handsome and grown-up and not a bit silly like Erik. In the dollhouse in Carla’s bedroom, the mother and father sleeping side by side in the miniature double bed were called Carla and Werner, but no one knew that, not even Frieda.

Frieda had another brother, Axel, seven, but he had been born with spina bifida, and had to have constant medical care. He lived in a special hospital on the outskirts of Berlin.

Mother was preoccupied on the journey. “I hope this is going to be all right,” she muttered, half to herself, as they got off the train.

“Of course it will,” Carla said. “I’ll have a lovely time with Frieda.”

“I didn’t mean that. I’m talking about my paragraph about Hitler.”

“Are we in danger? Was Father right?”

“Your father is usually right.”

“What will happen to us if we’ve annoyed the Nazis?”

Mother stared at her strangely for a long moment, then said: “Dear God, what kind of a world did I bring you into?” Then she went quiet.

After a ten-minute walk they arrived at a grand villa in a big garden. The Francks were rich: Frieda’s father, Ludwig, owned a factory making radio sets. Two cars stood in the driveway. The large shiny black one belonged to Herr Franck. The engine rumbled, and a cloud of blue vapor rose from the tailpipe. The chauffeur, Ritter, with uniform trousers tucked into high boots, stood cap in hand ready to open the door. He bowed and said: “Good morning, Frau von Ulrich.”

The second car was a little green two-seater. A short man with a gray beard came out of the house carrying a leather case, and touched his hat to Mother as he got into the small car. “I wonder what Dr. Rothmann is doing here so early in the morning,” Mother said anxiously.

They soon found out. Frieda’s mother, Monika, came to the door, a tall woman with a mass of red hair. Anxiety showed on her pale face. Instead of welcoming them in, she stood squarely in the doorway as if to bar their entrance. “Frieda has measles!” she said.

“I’m so sorry!” said Mother. “How is she?”

“Miserable. She has a fever and a cough. But Rothmann says she’ll be all right. However, she’s quarantined.”

“Of course. Have you had it?”

“Yes—when I was a girl.”

“And Werner has, too—I remember he had a terrible rash all over. But what about your husband?” Mother asked.

“Ludi had it as a boy.”

Both women looked at Carla. She had never had measles. She realized this meant she could not spend the day with Frieda.

Carla was disappointed, but Mother was quite shaken. “This week’s magazine is our election issue—I can’t be absent.” She looked distraught. All the grown-ups were apprehensive about the general election to be held next Sunday. Mother and Father both feared the Nazis might do well enough to take full control of the government. “Plus my oldest friend is visiting from London. I wonder whether Walter could be persuaded to take a day off to look after Carla?”

Monika said: “Why don’t you telephone him?”

Not many people had phones in their homes, but the Francks did, and Carla and her mother stepped into the hall. The instrument stood on a spindly-legged table near the door. Mother picked it up and gave the number of Father’s office at the Reichstag, the parliament building. She got through to him and explained the situation. She listened for a minute, then looked angry. “My magazine will urge a hundred thousand readers to campaign for the Social Democratic Party,” she said. “Do you really have something more important than that to do today?”

Carla could guess how this argument would end. Father loved her dearly, she knew, but in all her eleven years he had never looked after her for a whole day. All her friends’ fathers were the same. Men did not do that sort of thing. But Mother sometimes pretended not to know the rules women lived by.

“I’ll just have to take her to the office with me, then,” Mother said into the phone. “I dread to think what Jochmann will say.” Herr Jochmann was her boss. “He’s not much of a feminist at the best of times.” She replaced the handset without saying good-bye.

Carla hated it when they fought, and this was the second time in a day. It made the whole world seem unstable. She was much more scared of quarrels than of the Nazis.

“Come on, then,” Mother said to her, and she moved to the door.

I’m not even going to see Werner, Carla thought unhappily.

Just then Frieda’s father appeared in the hall, a pink-faced man with a small black mustache, energetic and cheerful. He greeted Mother pleasantly, and she paused to speak politely to him while Monika helped him into a black topcoat with a fur collar.

He went to the foot of the stairs. “Werner!” he shouted. “I’m going without you!” He put on a gray felt hat and went out.

“I’m ready, I’m ready!” Werner ran down the stairs like a dancer. He was as tall as his father and more handsome, with red-blond hair worn too long. Under his arm he had a leather satchel that appeared to be full of books; in the other hand he held a pair of ice skates and a hockey stick. He paused in his rush to say: “Good morning, Frau von Ulrich,” very politely. Then in a more informal tone: “Hello, Carla. My sister’s got the measles.”

Carla felt herself blush, for no reason at all. “I know,” she said. She tried to think of something charming and amusing to say, but came up with nothing. “I’ve never had it, so I can’t see her.”

“I had it when I was a kid,” he said, as if that was ever such a long time ago. “I must hurry,” he added apologetically.

Carla did not want to lose sight of him so quickly. She followed him outside. Ritter was holding the rear door open. “What kind of car is that?” Carla said. Boys always knew the makes of cars.

“A Mercedes-Benz W10 limousine.”

“It looks very comfortable.” She caught a look from her mother, half surprised and half amused.

Werner said: “Do you want a lift?”

“That would be nice.”

“I’ll ask my father.” Werner put his head inside the car and said something.

Carla heard Herr Franck reply: “Very well, but hurry up!”

She turned to her mother. “We can go in the car!”

Mother hesitated for only a moment. She did not like Herr Franck’s politics—he gave money to the Nazis—but she was not going to refuse a lift in a warm car on a cold morning. “How very kind of you, Ludwig,” she said.

They got in. There was room for four in the back. Ritter pulled away smoothly. “I assume you’re going to Koch Strasse?” said Herr Franck. Many newspapers and book publishers had their offices in the same street in the Kreuzberg district.

“Please don’t go out of your way. Leipziger Strasse would be fine.”

“I’d be happy to take you to the door—but I suppose you don’t want your leftist colleagues to see you getting out of the car of a bloated plutocrat.” His tone was somewhere between humorous and hostile.

Mother gave him a charming smile. “You’re not bloated, Ludi—just a little plump.” She patted the front of his coat.

He laughed. “I asked for that.” The tension eased. Herr Franck picked up the speaking tube and gave instructions to Ritter.

Carla was thrilled to be in a car with Werner, and she wanted to make the most of it by talking to him, but at first she could not think what to speak about. She really wanted to say: “When you’re older, do you think you might marry a girl with dark hair and green eyes, about three years younger than yourself, and clever?” Eventually she pointed to his skates and said: “Do you have a match today?”

“No, just practise after school.”

“What position do you play in?” She knew nothing about ice hockey, but there were always positions in team games.

“Right wing.”

“Isn’t it a rather dangerous sport?”

“Not if you’re quick.”

“You must be ever such a good skater.”

“Not bad,” he said modestly.

Once again Carla caught her mother watching her with an enigmatic little smile. Had she guessed how Carla felt about Werner? Carla felt another blush coming.

Then the car came to a stop outside a school building, and Werner got out. “Good-bye, everyone!” he said, and ran through the gates into the yard.

Ritter drove on, following the south bank of the Landwehr Canal. Carla looked at the barges, their loads of coal topped with snow like mountains. She felt a sense of disappointment. She had contrived to spend longer with Werner, by hinting that she wanted a lift, then she had wasted the time talking about ice hockey.

What would she have liked to talk to him about? She did not know.

Herr Franck said to Mother: “I read your column in The Democrat.”

“I hope you enjoyed it.”

“I was sorry to see you writing disrespectfully about our chancellor.”

“Do you think journalists should write respectfully about politicians?” Mother replied cheerfully. “That’s radical. The Nazi press would have to be polite about my husband! They wouldn’t like that.”

“Not all politicians, obviously,” Franck said irritably.

They crossed the teeming junction of Potsdamer Platz. Cars and trams vied with horse-drawn carts and pedestrians in a chaotic melee.

Mother said: “Isn’t it better for the press to be able to criticize everyone equally?”

“A wonderful idea,” he said. “But you socialists live in a dream world. We practical men know that Germany cannot live on ideas. People must have bread and shoes and coal.”

“I quite agree,” Mother said. “I could use more coal myself. But I want Carla and Erik to grow up as citizens of a free country.”

“You overrate freedom. It doesn’t make people happy. They prefer leadership. I want Werner and Frieda and poor Axel to grow up in a country that is proud, and disciplined, and united.”

“And in order to be united, we need young thugs in brown shirts to beat up elderly Jewish shopkeepers?”

“Politics is rough. Nothing we can do about it.”

“On the contrary. You and I are leaders, Ludwig, in our different ways. It’s our responsibility to make politics less rough—more honest, more rational, less violent. If we do not do that, we fail in our patriotic duty.”

Herr Franck bristled.

Carla did not know much about men, but she realized they did not like to be lectured on their duty by women. Mother must have forgotten to press her charm switch this morning. But everyone was tense. The coming election had them all on edge.

The car reached Leipziger Platz. “Where may I drop you?” Herr Franck said coldly.

“Just here will be fine,” said Mother.

Franck tapped on the glass partition. Ritter stopped the car and hurried to open the door.

Mother said: “I do hope Frieda gets better soon.”

“Thank you.”

They got out and Ritter closed the door.

The office was several minutes’ walk away, but Mother clearly had not wanted to stay any longer in the car. Carla hoped Mother was not going to quarrel permanently with Herr Franck. That might make it difficult for her to see Frieda and Werner. She would hate that.

They set off at a brisk pace. “Try not to make a nuisance of yourself at the office,” Mother said. The note of genuine pleading in her voice touched Carla, making her feel ashamed of causing her mother worry. She resolved to behave perfectly.

Mother greeted several people on the way: she had been writing her column for as long as Carla could remember, and was well known in the press corps. They all called her “Lady Maud” in English.

Near the building in which The Democrat had its office, they saw someone they knew: Sergeant Schwab. He had fought with Father in the Great War, and still wore his hair brutally short in the military style. After the war he had worked as a gardener, first for Carla’s grandfather and later for her father, but he had stolen money from Mother’s purse and Father had sacked him. Now he was wearing the ugly military uniform of the storm troopers, the Brownshirts, who were not soldiers but Nazis who had been given the authority of auxiliary policemen.

Schwab said loudly: “Good morning, Frau von Ulrich!” as if he felt no shame at all about being a thief. He did not even touch his cap.

Mother nodded coldly and walked past him. “I wonder what he’s doing here,” she muttered uneasily as they went inside.

The magazine had the first floor of a modern office building. Carla knew a child would not be welcome, and she hoped they could reach Mother’s office without being seen. But they met Herr Jochmann on the stairs. He was a heavy man with thick spectacles. “What’s this?” he said brusquely, speaking around the cigarette in his mouth. “Are we running a kindergarten now?”

Mother did not react to his rudeness. “I was thinking over your comment the other day,” she said. “About how young people imagine journalism is a glamorous profession, and don’t understand how much hard work is necessary.”

He frowned. “Did I say that? Well, it’s certainly true.”

“So I brought my daughter here to see the reality. I think it will be good for her education, especially if she becomes a writer. She will make a report on the visit to her class. I felt sure you would approve.”

Mother was making this up as she went along, but it sounded convincing, Carla thought. She almost believed it herself. The charm switch had been turned to the On position at last.

Jochmann said: “Don’t you have an important visitor from London coming today?”

“Yes, Ethel Leckwith, but she’s an old friend—she knew Carla as a baby.”

Jochmann was somewhat mollified. “Hmm. Well, we have an editorial meeting in five minutes, as soon as I’ve bought some cigarettes.”

“Carla will get them for you.” Mother turned to her. “There is a tobacconist three doors down. Herr Jochmann likes the Roth-Händle brand.”

“Oh, that will save me a trip.” Jochmann gave Carla a one-mark coin.

Mother said to her: “When you come back, you’ll find me at the top of the stairs, next to the fire alarm.” She turned away and took Jochmann’s arm confidentially. “I thought last week’s issue was possibly our best ever,” she said as they went up.

Carla ran out into the street. Mother had got away with it, using her characteristic mixture of boldness and flirting. She sometimes said: “We women have to deploy every weapon we have.” Thinking about it, Carla realized she had used Mother’s tactics to get a lift from Herr Franck. Perhaps she was like her mother after all. That might be why Mother had given her that curious little smile: she was seeing herself thirty years ago.

There was a queue in the shop. Half the journalists in Berlin seemed to be buying their supplies for the day. At last Carla got a pack of Roth-Händles and returned to the Democrat building. She found the fire alarm easily—it was a big lever fixed to the wall—but Mother was not in her office. No doubt she had gone to that editorial meeting.

Carla walked along the corridor. All the doors were open, and most of the rooms were empty but for a few women who might have been typists and secretaries. At the back of the building, around a corner, was a closed door marked conference room. Carla could hear male voices raised in argument. She tapped on the door, but there was no response. She hesitated, then turned the handle and went in.

The room was full of tobacco smoke. Eight or ten people sat around a long table. Mother was the only woman. They fell silent, apparently surprised, when Carla went up to the head of the table and handed Jochmann the cigarettes and change. Their silence made her think she had done wrong to come in.

But Jochmann just said: “Thank you.”

“You’re welcome, sir,” she said, and for some reason she gave a little bow.

The men laughed. One said: “New assistant, Jochmann?” Then she knew it was all right.

She left the room quickly and returned to Mother’s office. She did not take off her coat—the place was cold. She looked around. On the desk were a phone, a typewriter, and stacks of paper and carbon paper.

Next to the phone was a photograph in a frame, showing Carla and Erik with Father. It had been taken a couple of years ago on a sunny day at the beach by the Wannsee lake, fifteen miles from the center of Berlin. Father was wearing shorts. They were all laughing. That was before Erik started to pretend to be a tough serious man.

The only other picture, hanging on the wall, showed Mother with the Social Democratic hero Friedrich Ebert, who had been the first president of Germany after the war. It had been taken about ten years ago. Carla smiled at Mother’s shapeless, low-waisted dress and boyish haircut; they must have been fashionable at the time.

The bookshelf held social directories, phone books, dictionaries in several languages, and atlases, but nothing to read. In the desk drawer were pencils, several new pairs of formal gloves still wrapped in tissue paper, a packet of sanitary towels, and a notebook with names and phone numbers.

Carla reset the desk calendar to today’s date, Monday, February 27, 1933. Then she put a sheet of paper into the typewriter. She typed her full name, Heike Carla von Ulrich. At the age of five she had announced that she did not like the name Heike and she wanted everyone to use her second name, and somewhat to her surprise her family had complied.

Each key of the typewriter caused a metal rod to rise up and strike the paper through an inky ribbon, printing a letter. When by accident she pressed two keys, the rods got stuck. She tried to prize them apart but she could not. Pressing another key did not help: now there were three jammed rods. She groaned: she was in trouble already.

A noise from the street distracted her. She went to the window. A dozen Brownshirts were marching along the middle of the road, shouting slogans: “Death to all Jews! Jews, go to hell!” Carla could not understand why they got so angry about Jews, who seemed the same as everyone else apart from their religion. She was startled to see Sergeant Schwab at the head of the troop. She had felt sorry for him when he was sacked, for she knew he would find it hard to get another job. There were millions of men looking for jobs in Germany; Father said it was a depression. But Mother had said: “How can we have a man in our house who steals?”

Their chant changed. “Smash Jew papers!” they said in unison. One of them threw something, and a rotten vegetable splashed on the door of a national newspaper. Then, to Carla’s horror, they turned toward the building she was in.

She drew back and peeped around the edge of the window frame, hoping they could not see her. They stopped outside, still chanting. One threw a stone. It hit Carla’s window without breaking it, but all the same she gave a little scream of fear. A moment later one of the typists came in, a young woman in a red beret. “What’s the matter?” she said, then she looked out of the window. “Oh, hell.”

The Brownshirts entered the building, and Carla heard boots on the stairs. She was scared: What were they going to do?

Sergeant Schwab came into Mother’s office. He hesitated, seeing the two females, then seemed to screw up his nerve. He picked up the typewriter and threw it through the window, shattering the glass. Carla and the typist both screamed.

More Brownshirts passed the doorway, shouting their slogans.

Schwab grabbed the typist by the arm and said: “Now, darling, where’s the office safe?”

“In the file room!” she said in a terrified voice.

“Show me.”

“Yes, anything!”

He marched her out of the room.

Carla started to cry, then stopped herself.

She thought of hiding under the desk, but hesitated. She did not want to show them how scared she was. Something inside her wanted to defy them.

But what should she do? She decided to warn Mother.

She stepped to the doorway and looked along the corridor. The Brownshirts were going in and out of the offices but had not reached the far end. Carla did not know whether the people in the conference room could hear the commotion. She ran along the corridor as fast as she could, but a scream stopped her. She looked into a room and saw Schwab shaking the typist with the red beret, yelling: “Where’s the key?”

“I don’t know, I swear I’m telling the truth!” the typist cried.

Carla was outraged. Schwab had no right to treat a woman that way. She shouted: “Leave her alone, Schwab, you thief!”

Schwab looked at her with hatred in his eyes, and suddenly she was ten times more frightened. Then his gaze shifted to someone behind her, and he said: “Get the kid out of the damn way.”

She was picked up from behind. “Are you a little Jew?” said a man’s voice. “You look it, with all that dark hair.”

That terrified her. “I’m not Jewish!” she screamed.

The Brownshirt carried her back along the corridor and put her down in Mother’s office. She stumbled and fell to the floor. “Stay in here,” he said, and he went away.

Carla got to her feet. She was not hurt. The corridor was full of Brownshirts now, and she could not get to her mother. But she had to summon help.

She looked out of the smashed window. A small crowd was gathering on the street. Two policemen stood among the onlookers, chatting. Carla shouted at them: “Help! Help, police!”

They saw her and laughed.

That infuriated her, and anger made her less frightened. She looked outside the office again. Her gaze lit on the fire alarm on the wall. She reached up and grasped the handle.

She hesitated. You were not supposed to sound the alarm unless there was a fire, and a notice on the wall warned of dire penalties.

She pulled the handle anyway.

For a moment nothing happened. Perhaps the mechanism was not working.

Then there came a loud, harsh klaxon sound, rising and falling, that filled the building.

Almost immediately the people from the conference room appeared at the far end of the corridor. Jochmann was first. “What the devil is going on?” he said angrily, shouting over the noise of the alarm.

One of the Brownshirts said: “This Jew Communist rag has insulted our leader, and we’re closing it down.”

“Get out of my office!”

The Brownshirt ignored him and went into a side room. A moment later there was a female scream and a crash that sounded like a steel desk being overturned.

Jochmann turned to one of his staff. “Schneider—call the police immediately!”

Carla knew that would be no good. The police were there already, doing nothing.

Mother pushed through the knot of people and came running along the corridor. “Are you all right?” she cried. She threw her arms around Carla.

Carla did not want to be comforted like a child. Pushing her mother away, she said: “I’m fine, don’t worry.”

Mother looked around. “My typewriter!”

“They threw it through the window.” Carla realized that now she would not get into trouble for jamming the mechanism.

“We must get out of here.” Mother snatched up the desk photo, then took Carla’s hand, and they hurried out of the room.

No one tried to stop them running down the stairs. Ahead of them, a well-built young man who might have been one of the reporters had a Brownshirt in a head lock and was dragging him out of the building. Carla and her mother followed the pair out. Another Brownshirt came up behind them.

The reporter approached the two policemen, still dragging the Brownshirt. “Arrest this man,” he said. “I found him robbing the office. You will find a stolen jar of coffee in his pocket.”

“Release him, please,” said the older of the two policemen.

Reluctantly, the reporter let the Brownshirt go.

The second Brownshirt stood beside his colleague.

“What is your name, sir?” the policeman asked the reporter.

“I am Rudolf Schmidt, chief parliamentary correspondent of The Democrat.”

“Rudolph Schmidt, I am arresting you on a charge of assaulting the police.”

“Don’t be ridiculous. I caught this man stealing!”

The policeman nodded to the two Brownshirts. “Take him to the station house.”

They grabbed Schmidt by the arms. He seemed about to struggle, then changed his mind. “Every detail of this incident will appear in the next edition of The Democrat!” he said.

“There will never be another edition,” the policeman said. “Take him away.”

A fire engine arrived and half a dozen firemen jumped out. Their leader spoke brusquely to the police. “We need to clear the building,” he said.

“Go back to your fire station, there’s no fire,” said the older policeman. “It’s just the storm troopers closing down a Communist magazine.”

“That’s no concern of mine,” the fireman said. “The alarm has been sounded, and our first task is to get everyone out, storm troopers and all. We’ll manage without your help.” He led his men inside.

Carla heard her mother say: “Oh, no!” She turned and saw that Mother was staring at her typewriter, which lay on the pavement where it had fallen. The metal casing had dropped away, exposing the links between keys and rods. The keyboard was twisted out of shape, one end of the roller had become detached, and the bell that sounded for the end of a line lay forlornly on the ground. A typewriter was not a precious object, but Mother looked as if she might cry.

The Brownshirts and the staff of the magazine came out of the building, herded by firemen. Sergeant Schwab was resisting, shouting angrily: “There’s no fire!” The firemen just shoved him on.

Jochmann came out and said to Mother: “They didn’t have time to do much damage—the firemen stopped them. Whoever sounded the alarm did us a great service!”

Carla had been worried that she would be reprimanded for causing a false alarm. Now she realized she had done exactly the right thing.

She took her mother’s hand. That seemed to jerk Mother out of her momentary fit of grief. She wiped her eyes with her sleeve, an unusual act that revealed how badly shaken she was: if Carla had done that she would have been told to use her handkerchief. “What do we do now?” Mother never said that—she always knew what to do next.

Carla became aware of two people standing nearby. She looked up. One was a woman about the same age as Mother, very pretty, with an air of authority. Carla knew her, but could not place her. Beside her was a man young enough to be her son. He was slim, and not very tall, but he looked like a movie star. He had a handsome face that would have been almost too pretty except that his nose was flattened and misshapen. Both newcomers looked shocked, and the young man was white with anger.

The woman spoke first, and she used the English language. “Hello, Maud,” she said, and the voice was distantly familiar to Carla. “Don’t you recognize me?” she went on. “I’m Eth Leckwith, and this is Lloyd.”

Most helpful customer reviews

6 of 6 people found the following review helpful.
This is a good book for its own sake
By Sarah
This is a good book for its own sake, but the main thing is that it's an enjoyable way to learn about history in excellent detail through fiction. If you are writing a doctoral thesis on world war 2 politics and history, it's probably not detailed and accurate enough, but if you're just a normal person who hasn't read anything like this since high school or a first year college survey of American history class. Almost no other writer takes you through a story with as much historical detail as Follett, so that you feel like you have been taught a proper lesson along with it. Personally I really enjoy this type of thing and it's my idea of a good time, so this is exactly the type of book I take to the beach. I am a very weird person though, and not a lot of fun at parties. If you are a normal person who has normal person interests, this isn't necessarily the lightest and easiest read. It's long, it's full of facts and details, but those are also its main selling points. If you want something to read in a day with the TV on in the background, or is a quick fix, this is a bad choice. It does have deep interesting characters who develop not only through the first book that preceded this one, but through this book and the third book in the series, action and tragedy, and a wealth of historical information that has a great deal of value beyond the enjoyment of the fictional aspects of the story. I highly recommend this whole series to anyone who enjoys historical fiction.

3 of 3 people found the following review helpful.
History and fiction blend comfortably
By Myra Bosch
I couldn't put the book down. Several fictional plots are drawn amidst a well defined historical background - fictional characters sometimes meeting, or even working with well-known historical figures, thus highlighting some lesser-known characteristics of and facts about them. As this is the second book of Ken Follett's trilogy, many of the characters were either introduced in his first book, Fall of the Giants, or are the offspring of those characters.The story takes place before, during and after World War II and the main characters play out in Germany, Britain, the USA and the Soviet Union. Circumstances, historic, or otherwise, force these characters to gravitate towards each other and the reader senses that they are connected somehow and will inevitably meet.
The novel covers a wide range of world events; the rise of Nazism, the ascent of Franco in Spain, the Battle of Moscow, the Blitz, the Normandy landings, the attack on Pearl Harbor, the development of the atom bomb, the fall of Berlin and many more. This was a fun way of brushing up on my history.

1 of 1 people found the following review helpful.
A good story ruined by bad writing
By Joy
Several of the problems I found in this book have been well-described by others: two-dimensional characters, sanitizing the prejudices of the times with cultural anachronisms, and plot contrivances that defy all efforts to susbend disbelief. Good stories have events service the characters. In this book, the characters only exist to service events. With the exception of Daisy, none of the second generation characters grab my interest as much as the the characters from the first book.

All of the "good guys" have tolerant, 21st century attitudes towards blacks, Jews, homosexuals, and sex. It seems that with every new book Mr. Follett's anachronisms have gotten worse and worse. I began to notice them in Pillars of the Earth, but by the time the modern-thinking, twelfth century, yuppie power-couple in World Without End started spouting psychobabble about their daughter's low self-esteem, I'd had enough. Somehow I hoped this trilogy would be better. I'll have to go back and re-read Eye of the Needle and Triple to see if they were as bad. If they were, then my tastes have changed.

But the worst annoyance for me is that Mr. Follet insists on explaining his characters' every reaction and line of dialog, as if we're not smart enough to understand what they're thinking without dumbing it down for us. It ruins the flow and bugs the heck out of me. A good writer develops his characters so well that we understand the feelings, perspectives and motivations behind their dialog, without having them re-explained after every sentence. It's like explaining the punchline of a joke: If you have to do that, then you didn't tell it right.

I greatly admire Mr. Follet's attention to detail and all the work that must have gone into this book, but it reads like it was written by an amateur romance novelist. For good "you are there" historical fiction, I much prefer Herman Wouk's "The Winds of War."

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Winter of the World: Book Two of the Century Trilogy, by Ken Follett PDF
Winter of the World: Book Two of the Century Trilogy, by Ken Follett PDF